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EpicOps

  • Optimising Business Performance

    We drive business efficiency and growth by optimising business operations with tailored software solutions. Are you ready to take the first step to operational freedom?

    Contact Us

Our Mission

Our mission is to empower businesses of all sizes to operate with clarity, efficiency, and purpose. We are dedicated to delivering innovative CRM, automation, and software solutions that remove barriers, streamline processes, and enhance customer experiences. By combining strategic insight with cutting-edge technology, we help organisations unlock their full potential, adapt to change, and achieve sustainable growth in a rapidly evolving digital world.

Services

Business Process Optimisation

We help businesses streamline and refine their core operations by identifying inefficiencies and implementing intelligent, automated solutions. Whether you're looking to improve team collaboration, reduce manual tasks, or scale workflows with precision, our process optimisation services are designed to unlock productivity, cut costs, and drive long-term growth.

Software Solution Design

We design customised business software solutions that align with your operational needs and business structure. Our approach focuses on building systems that support real-time workflows, streamline critical functions, and improve process reliability across teams. Whether enhancing internal tools or building end-to-end platforms, we ensure every solution delivers measurable efficiency and performance.

Software Implementation

We manage end-to-end implementation of tailored software solutions that integrate seamlessly with your existing processes. From configuration and data migration to testing and rollout, we ensure every system is deployed efficiently, securely, and with minimal disruption. Our hands-on approach focuses on stakeholder alignment, operational continuity, and long-term usability, so your team hits the ground running.

Support and Success

Our commitment doesn’t end at launch. We provide ongoing support, optimisation, and strategic guidance to ensure your systems continue to deliver value as your business evolves. From troubleshooting to proactive improvements, we partner with you to maintain momentum, adapt to change, and ensure lasting success.

Our Process

Analysis and Scoping

We assess your current systems, goals, and challenges to define clear requirements. This phase ensures we’re solving the right problems with the right solutions.

Build and Implementation

We configure, build, and integrate the software solution based on your scoped requirements. With a focus on precision and minimal disruption, we bring your system to life so that it is ready for real-world use.

Continued Support and Success

After launch, we stay engaged to ensure your system evolves with your business. From support to proactive improvements, we're here to keep everything running smoothly and deliver value.

Richard Levine - Executive Solutions

The expertise and dedication of the team at Epic Ops were evident from the very beginning. They guided us through the entire process, ensuring that each step was executed flawlessly. Their in-depth knowledge of the Zoho platform and their ability to tailor it to our specific needs made a substantial difference in the success of the implementation.

 

Throughout the project, the team was always available to address any questions or concerns we had, providing prompt and insightful solutions. Their commitment to our success was unwavering, and it was clear that they genuinely cared about delivering the best possible outcome for our organisation.

 

Thanks to the team's hard work and the exceptional service provided by Epic Ops, our Zoho CRM platform is now fully operational and has significantly improved our efficiency and productivity. I wholeheartedly recommend Epic Ops to anyone in need of top-notch CRM implementation services.

Ryde Jones - Adrenaline Consulting

Working with EpicOps has been nothing short of transformative for our business. Their expertise and professionalism have been instrumental in helping us achieve key milestones, while their collaborative approach has also enabled us to serve our mutual customers better. The EpicOps team consistently delivers with precision, insight, and genuine dedication, making them an invaluable partner in our journey.